Privacy Policy
Last Updated: February 2nd, 2025
1. Introduction
Welcome to Expat Trusted Housing Riyadh ("we," "us," or "our"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (https://expattrustedhousingriyadh.com/) (the "Website").
By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
2. Information We Collect
We collect and process the following types of personal information:
A. Information You Provide Directly
- Personal Details: Name, email address, phone number, and other contact information.
- Inquiry Data: Any information you submit when requesting details about a property listing.
B. Information Collected Automatically
- Approximate Location: We may collect your general geographic location based on your IP address.
- Device & Usage Data: Information about your device, browser type, IP address, and how you interact with our Website (e.g., pages visited, time spent).
- Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services.
3. How We Use Your Information
We use the information collected for the following purposes:
- To provide and improve our services, including property listing searches.
- To process and respond to your inquiries.
- To connect you with property representatives when you submit an inquiry.
- To personalize your experience based on preferences and location.
- To analyze trends, improve website performance, and enhance security.
4. How We Share Your Information
We do not sell your personal data. However, we may share your information under the following circumstances:
- With Property Representatives: When you inquire about a property, your contact details may be shared with the relevant property management or owner.
- With Service Providers: We may engage third-party service providers for hosting, analytics, or security purposes. These providers are contractually obligated to protect your data.
- Legal & Compliance: We may disclose information if required by law, legal process, or to protect our rights, users, or others from harm.
5. Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption: All personal data is encrypted at rest and transmitted over a Secure Socket Layer (SSL) to prevent unauthorized access.
- Access Controls: We limit access to your personal data to authorized personnel only.
- Regular Security Audits: We review and update our security protocols to safeguard against threats.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. If you request deletion of your information, we will remove it unless we are required to keep it for legal or compliance reasons.
7. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access & Correction: You can request access to or correction of your data.
- Opt-Out: You may opt out of receiving communications from us by following the "unsubscribe" instructions in our emails.
- Cookies Management: You can modify your browser settings to decline cookies if preferred.
To exercise these rights, please contact us at [email protected].
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage users to review their policies before providing any information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our Website after changes signifies acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: